Reference

How svy77 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — no guesswork, no hidden sharing. This page explains exactly what we collect, why we collect it, and what you can do about it.

Account data protectedDANA, OVO, GoPay wallet info kept privateNo third-party data sellingYou can request access or deletionAvailable where local law permits
svy77 How svy77 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat Support

Open the chat widget from your account dashboard. Our support team handles data access requests, deletion queries and wallet-related privacy concerns directly through this channel.

Email Privacy Request

Send your request to our support email with your registered account details. We use this channel to handle formal data access, correction and removal requests for your account.

Account Settings Path

Some privacy preferences — including marketing contact opt-outs and cookie settings — can be adjusted directly inside your account settings without needing to contact support.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Logins are protected through OTP verification sent to your registered mobile number. Any new device session triggers a re-authentication step before your account wallet becomes accessible.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can block non-essential cookies through your browser settings at any time.

Data Retention Rules

Active account data is held while your account is open. After closure, we retain records only as long as required by applicable law or to resolve outstanding payment disputes with DANA, OVO or GoPay.

Correction and Deletion

You can request correction of inaccurate account details or deletion of your data by contacting support via live chat or email. We confirm receipt and act within the timeframe local law requires.

Common Questions About Your Privacy on svy77

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or account support email.

We collect your name, email, date of birth and the e-wallet you link — DANA, OVO or GoPay. Device and session data is also recorded to keep your account secure.

Payment data is shared only with the processor needed to complete your transaction. We do not share your DANA, OVO or GoPay details with advertisers or unrelated third parties.

Contact us via live chat or support email with your registered account details. We will verify your identity and provide the data we hold within the period required by applicable law.

Yes. Submit a deletion request through live chat or email. We will remove your data except where retention is required by law or to resolve an open payment dispute.

Session cookies keep you logged in between pages. Analytics cookies help us see where the mobile experience slows down. Non-essential cookies can be blocked in your browser settings.

We keep records for the period required by applicable law after account closure. Data tied to unresolved GoPay or OVO payment disputes may be held until those are settled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.